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The Best Way to Evaluate Employee Performance
Productive and happy workers are at the center of every successful business. But, knowing how to properly and efficiently assess the performance of your employees can be a big task to handle. >...
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How to Build & Maintain Decision Trees in Different Languages
Across how many countries does your business or organization operate? Do you want to customize trees for different dialects or regions? When you create interactive decision trees or troubleshooters...
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The Most Simple Ways to Build an Interactive Decision Tree
Zingtree’s decision tree platform makes it easy to offer your end-users an interactive way to find answers, optimize workflows, and a whole lot more. Below, we’ll walk you through how to make a basic...
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8 Easy Ways to Improve Your Customer Support Game
Your support team is the first (and often only) point of contact between you and your customers. In reality, they hold one of the most important roles in your entire business. The bottom line is that...
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Update: Improved My Trees Tool & Author Management
This latest update to Zingtree makes it much easier to manage organizations with multiple tree authors. This is especially helpful for companies with a large number of employees and decision tree...
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Adding Authors and Granting Permissions for Your Decision Trees
In this quick article, we explain how Zingtree handles administrative rights and access rules for organizations that have many decision tree authors. Let’s break things down… The Three Types of...
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The Most Essential Applications & Tools for Your Startup
Chances are, if you’re running or working for a startup, you’ve got less than no time to deal with a lot of things. No matter the industry you’re running in, you need a diverse, comprehensive toolkit...
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How You Can Simplify Medical Triage With Decision Trees
Before medical professionals even had digital options, they were figuring out ways to generate decision trees to solve difficult medical problems and obtain diagnoses. The decision tree is an...
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Updates: New Button Click Traffic Report, Designer Enhancements and More
This latest Zingtree update is once again powered by our clever customers. We just take the ball and run with it. Here’s what’s new this week: New Traffic (Button Clicks) Report For each node, you can...
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Integrating a Decision Tree Transcript into CRM (and Other Apps)
Beyond troubleshooting and support, Zingtree makes a handy interactive front-end for getting people to the right page on your website. We consistently see our customers building trees for sales...
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Managing a “Forest” of Decision Trees Using Tagging
As Zingtree is getting more and more larger companies as clients, we’ve received a lot of requests for being able to better manage a large library of trees. Some customers are planning on creating...
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New Transition Effects: Fade and Slide
Our customer Mike P. is a graphic designer, and he suggested we add some special effects to our trees. We thought this would be cool, and with a little research and a few days of coding, we’re happy...
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It’s All About Context: Seeing More with History & Breadcrumbs
Making sure you are seeing the full context is best for complete understanding. Our interactive decision trees come with advanced hosting/publishing capabilities that allow your customers and...
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Decision Tree Analytics: About the Session List Report
Zingtree has powerful built-in analytics capabilities. In this series, we’re taking a closer look at some of these in-depth reports and how they help you learn even more about how customers are using...
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Form Fields: Decision Trees with Data Entry
One of the most requested features for Zingtree interactive decision trees is to have the ability to collect key customer information from users while they are navigating your tree. So, we made it...
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Google Analytics for Zingtree: How to Integrate Decision Trees With GA
Google Analytics is an industry-leading web analytics tool that gives you greater insight as to how users are interacting with just about any online or mobile property. Zingtree can use Google...
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Decision Tree Analytics: About Traffic Map Reports
Zingtree has powerful built-in analytics. In this series, we’re taking a closer look at some of these in-depth reports and how they help you learn even more about how customers use your trees....
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Live Chat Integration: Intercom and Zingtree
Live chat is an incredibly useful way to connect to our customers, both for offering support and for getting insights into new product ideas we may never have thought of ourselves. We are happily...
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Google Analytics for Zingtree: Tree Resolution & Tracking
Google Analytics is an industry-leading web analytics tool that gives you greater insight as to how users are interacting with just about any online or mobile property. Zingtree can use Google...
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Google Analytics for Zingtree: How to Set Up Goal Tracking for Tree Resolution
Google Analytics is an industry-leading web analytics tool that gives you greater insight as to how users are interacting with just about any online or mobile property. Zingtree can use Google...
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