Quantcast
Channel: Zingtree Technical Blog
Viewing all articles
Browse latest Browse all 405

Update: Decision Tree Search

$
0
0

Updates2

Our customers building a large a library of decision trees have asked for an easy way to find trees or individual nodes.  Live Support Agents also need this capability. So for this reason, Zingtree now has a Tree Search capability.

Here’s how it looks:

tree search

You can search tree titles and tree tags, or content from nodes within your trees.


How it Works: For Authors

Go to My Trees, and click the Search button. This opens the search dialog above. The search results let you view a tree, view a node, or edit a node.

Note: If the search button is disabled, select an Organization first.


How it Works: For Agents 

Agents using your trees can use a search button at the bottom right of any tree.

agent-tree-search

As an author, when publishing a tree, the Advanced Hosting Options has a selection for Search All Trees button. This adds to the publishing URL so that the green Search button appears for your agents.

You can also add this code to any URL to make the search button appear:
&search_all=1

Thanks to Travis and his team for the inspiration!


Viewing all articles
Browse latest Browse all 405

Trending Articles